Support Sewa Pvt. Ltd is dedicated to providing call center services to the large number of business houses which are operated by dedicated and well-trained customer support representatives who handle each call, customer query, conduct survey research and provide required support to the customer. Our Support Sewa handles a huge portion of customer interactions for your business all over the world. The blend of new technology and well-trained staff is fully dedicated for achieving your business targets.
We are here the outsource your inbound/outbound call handling service, support ticket system and IVR services. It uses distinct metrics to measure agent success, such as, total calls made, total missed calls, average call duration, average waiting duration, unique calls, total internal calls, total ticket created and resolved, pending customer’s call, pending open ticket, pending assigned ticket.