Support Sewa Pvt. Ltd is dedicated to providing call center services to a large number of business houses which are operated by dedicated and well-trained customer support representatives who handle each call, and customer query, conduct survey research and provide the required support to the customer. Our Support Sewa handles a huge portion of customer interactions for your business all over the world. The blend of new technology and well-trained staff will help you achieve your business targets.

We are here the outsource your inbound/outbound call handling service, support ticket system, and IVR services. It uses distinct metrics to measure agent success, such as:

• Total calls made
• Total missed calls
• Average call duration
• Average waiting duration
• Unique calls
• Pending open ticket
• Total internal calls
• Pending customer’s call
• Total ticket created and resolved
• Pending assigned ticket.