Voice Broadcast
Voice Broadcasting Services is used to send similar recorded voice messages to a group of phone numbers/ call recipients/various customers within a short period of time for various purposes such as surveys, event invitations, offer updates, reminders for appointment or seasonal discounts, or promotional offers, reminders, and updates about a renewal of subscription. It is a quick and easy way to send out automated voice calls to a list of thousand numbers in seconds. With the help of voice broadcasting, you can deliver messages to your customers without human intervention.
Key Features of Voice Broadcasting Software
Voice broadcasting software comprises several features, including:
- Text-to-speech: It reads out the text you write over a call just like a human would do. You can even insert names and other relevant details of the prospect to personalize the call.
- Dialer: The power dialer dials the number of recipients you have entered in the system automatically, which eventually make the system effective
- Interactive voice response: IVR allows you to engage the prospect based on what they type on their keypad after hearing your first message.
- Opt-out messages: Just like the unsubscribe option in emails, opt-out messages allow customers to choose whether they want to receive calls from your business.
- Live call transfer: For prospects interested in your offer or who want more information, live ⦁ call transfer can connect them with an agent. As a result, this allows instant lead generation and increases the chances of conversion.
- Schedule control: Voice broadcasting software lets you decide when to make a call. Likewise, it even schedules multiple calls to the same person (in an interval of a few days or so). Eventually, this eliminates the need for constant monitoring and makes the system more intuitive.
Benefits of Voice Broadcasting Service:
- Cost-effective
- Scalable
- Better Productivity
- On-time delivery
- Increase sales
- Improve Customer Experience
How do Voice Broadcasting Services work?
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- Create and record your message
- Upload your contact lists
- Allow customers to interact with your message
- Schedule your broadcast campaign
- Get detailed reports of your Voice broadcast campaigns
Remember us for other services related to call center-related services like Outbound/Inbound calls.