About us

Support Sewa Pvt. Ltd is dedicated to providing call center services to a large number of business houses which are operated by dedicated and well-trained customer support representatives who handle each call, and customer query, conduct survey research and provide the required support to the customer. Our Support Sewa handles a huge portion of customer interactions for your business all over the world. The blend of new technology and well-trained staff will help you achieve your business targets.

 

We are here the outsource your inbound/outbound call handling service, support ticket system, and IVR services. It uses distinct metrics to measure agent success, such as:

  • Total calls made
  • Total missed calls
  • Average call duration
  • Average waiting duration
  • Unique calls
  • Pending open ticket
  • Total internal calls
  • Pending customer’s call
  • Total ticket created and resolved
  • Pending assigned ticket.

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